FAQs

Gentilcure is the solution to the needs of those who:

• Needs assistance and home care following a hospital stay or wishes to shorten it.
• It needs help in personal hygiene and in finding autonomy in everyday actions.
• Needs support in the preparation of medicaments or in the intake of medications.
• Requires a home withdrawal or other nursing services.
• Needs help with household chores, even for a short time.

We accompany the patient to recover his skills, profiling adequate assistance to meet the most diverse needs of each individual case.

By calling 091 911 00 00 it is possible to provide the first necessary information and, in line with the needs and the type of assistance requested, a first meeting will be scheduled at your home with our competent staff.

Requesting Gentilcure services will guarantee greater serenity in daily life and will prove to be a valuable support in activities contrasted by health limits.

Basic care

Help in body care, help in getting dressed and undressed, help in eating and drinking, assistance in bedtime, accommodation in bed, mobilization, compression bandages, putting on and taking off elastic stockings, prevention of pressure sores, assistance during hygiene in the shower or bath, etc.

Exams and treatments

• The administration of medicines, wound and ulcer medications, blood glucose measurement, all types of injections, oxygen administration, intravenous drug administration, etc.
• The differentiation between simple and complex basic care is specified in the declaration of necessity by the nursing staff of our service.

Evaluation and advice

• Advice, assistance, coordination and education to family members.
• Instructions for the use of equipment and auxiliary means, instruction for carrying out small interventions autonomously, for example injecting insulin yourself, health care, etc. ..
• Consultations and coordination with the doctor, compilation of health documentation, and other management activities.

Home economics

Home care consists of taking charge of all service activities. Personnel with specific training deals with the care and daily and / or periodic acts that a domestic environment needs.

• The costs of home care, subject to medical prescription, will be covered by your health insurance company in accordance with article 7 of the Ordinance on benefits (OPre).
• The user will pay directly to his own health insurance only the 10% rate foreseen on the costs related to the care services.
• Household benefits are only reimbursed if you have a supplementary health insurance.

Before elaborating the treatment process, it will be a pleasure for us to meet you: we want to get in touch with the future patient and make his family an integral part of the process.

After the visit to your home and after learning your needs, we will be ready to take this path together with you. You can find more information and details on this website or by phone.

The personalized treatment plan, designed for each of your patients, touches all aspects of their daily life. We value the resources and potential of each one, outlining the limits and difficulties to offer the most appropriate treatments for the health situation.

All the documentation is traceable in our nursing record, you can follow the progress of the treatment plan at any time. An adequately updated copy of the nursing record is left at the customer's home. We are always at your disposal for clarifications and specific advice.